Mercure Aachen Europaplatz
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What Guests Say
Parking was easy. The receptionist was very helpful and friendly. Our room was very comfortable and well furnished. We liked the fact that we could open a window for fresh air rather than rely on air conditioning. The bathroom was clean with constant hot water. As we arrived on a Sunday evening and the restaurant was closed - it was nice to have some complimentary snacks/drinks in the room.
Kathleen
July 2025
Service is great, the room is very comfortable and extremely clean, and parking is a big bonus, right outside the hotel with many bays on offer. The breakfast was very good with a wide selection. Would definitely stay again. Within walking distance of the Xmas markets and town centre, however, their are numerous taxis available to make the trip at an affordable rate.
Sven
November 2024
Of course! Here's your text in bullet point format with slight refinements for clarity and tone: - The front desk is wonderful — very kind and professional at the same time. - Breakfast is good. - The location makes it easy to access the whole city. - The room is nice.
Carlos
April 2025
The room was clean and spacious. In the room was a kettle, a small fridge and a coffee maker - everything a traveler needs! A large parking lot is available for 13 Euros per day! The swimming pool and relaxation area are simply great!
Vitaliy
June 2025
We were there for one night with a kid. We had requested an extra bed, which they provided with no extra cost. So, that was nice. Clean room. Friendly staff. Easy to check in and check out. Very good breakfast. Location was ok. Short drive from restaurants. Wifi was fine.
Asha
March 2024
Room was spacious and clean Staff was very friendly and helpful Breakfast was nice Swimming pool in the garden was great as it was a hot day. Our daughter absolutely loved that she was allowed in even a bit ahead of the usual opening time before we had to leave to catch the ferry back to the UK
Anonymous
August 2025
The staff are very friendly . The single bed is large . The soap smells heavenly . The furnitures are very spacious . The bathroom is very modern
Amelia
June 2025
Massage chair in lobby is super cool. Kids loved it!
Isaeva
January 2025
Everything was ok, people were friendly, facility was clean and nice. Food was decent, overall a good experience. Parking is 12 eur a night.
Albert
September 2023
because we were late arriving the staff went a long way to help myself and my disabled son by managing to get us a late meal the girls in the kitchen/bar particularly wonderful
G
September 2024
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